Return & Exchange Policy

Thank you for shopping with us. We are committed to your satisfaction and the quality of our products. Due to the intimate nature of the items we sell, we maintain a stringent return policy to ensure the health and safety of our customers.

Returns Based on Damage or Defect:

- Eligibility: Returns are strictly limited to products that are received in damaged or defective condition.
- Time Frame: You must report the damaged or defective product within 48 hours of receipt, with detailed photographs and a description of the damage or defect.
- Process: After reviewing your return request, we will provide instructions on how to proceed. If your return is approved, you will receive a return shipping label.
- Refund: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within a certain number of days.

Non-Returnable Items:

For the safety and health of our customers, we do not accept returns, exchanges, or refunds for any other reason than damage or defects upon arrival. This includes, but is not limited to:

- Dislike of the product
- Improper use or incorrect product selection
- Change of mind

Privacy:

We understand the sensitive nature of our products and prioritize your privacy in all transactions and communications. Any return or refund process will be handled with the utmost discretion.